Core Responsibilities1. Provides usability services for business and IT teams for web or mobile applications across multiple platforms for mid-scale scope projects. Recommends appropriate quantitative or qualitative approach to gather necessary insights from clients or prospects.2. Plans, designs, and conducts user research, usability, and heuristic evaluations studies. Reviews research on human factors response to bring value to Vanguard's business, technology, and processes.3. Conducts user interviews and contextual inquiries to identify user needs and gather user feedback. Ensures privacy and conducts sessions in a professional manner.4. Analyzes, summarizes, and presents results to design teams and mid-level decision makers. Suggests strategies to gain buy-in from the business.5. Contributes actionable suggestions based on knowledge of target user base and usability best practices. Educates project teams and crew regarding usability’s purpose and value.6. Identifies quantitative and qualitative usability opportunities and presents findings and recommendations to project teams. Presents usability findings to leaders and negotiates adoption of critical usability recommendations with guidance and support from more senior user experience crew.7. Assists in building usability principles and practices at Vanguard. Trains and mentors junior staff in best practices of user experience research. Provides guidance, training, and motivation. 8. Participates in special projects and performs other duties as assigned.QualificationsMinimum five years related work experience.Undergraduate degree or equivalent combination of training and experience in a creative or technical field.Preferred QualificationsFamiliarity with user testing or Qualtrics/MedalliaSpecial FactorsSponsorshipVanguard is not offering visa sponsorship for this position.About VanguardAt Vanguard, we don't just have a mission—we're on a mission.To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.How We WorkVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.SummaryLocation: Malvern, PA; Scottsdale, AZ; Charlotte, NCType: Full time
Batch: 2027.About the role:Conduct data analysis and insights extraction to support business decision-makingBuild and maintain interactive dashboards and visualizations to communicate findings to stakeholdersWrite and optimize SQL queries to retrieve, transform...
Description: Job Title: Investigator - Field Surveillance Job Location : Watertown, NY Job Type: Full-Time, Billable Hours, Non... ...of communication and confidentiality, adhering to ethical and legal guidelines Prepare detailed reports with timestamps and supporting...
...Business Development Intern (MBA), Home Services Mountain View, California, United States About the Role We're looking for an MBA-level Business Development & Strategy Intern to own a merchant-acquisition initiative end-to-end from market research and territory...
...Part-time RDA needed 3 days a week (M, T, Th). Requires 24 years experience; Dentrix preferred. # Position Summary Arden Park Dental Care is hiring a dedicated Registered Dental Assistant (RDA) for a consistent part-time position at our practice in Sacramento, CA....
...Job Description Job Description We are looking for a Help Desk/Desktop Support Analyst to join our team in Burton, Michigan on a short-term Contract assignment starting next week. This fully onsite role supports day-to-day technical needs for internal users, handling...